Privacy Policy

Data Privacy Policy

Last modified: July 17th, 2023

We, at Savara International Limited and all its subsidiaries (Webfarm), are the Company that owns, develops and operates the mobile software application Webfarm and its associated online marketing services (the “App”). We respect your privacy and ensure that all information that you enter in your Webfarm account is treated confidentially and is processed in accordance with this Data Privacy Policy. The purpose of this document is to let you know what information we collect when you use Webfarm, how we use it, who we share your information with and why, as well as where your information is stored.

Please read this policy carefully to understand how we treat your personal data.

What is personal data?

Personal data is defined as any information relating to an identified or identifiable natural person (called a data subject) who can be directly or indirectly identified in particular by reference to an identifier such as name, an identification number, location data, an online identifier, or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.

What are my rights?

As a data subject, you have the following rights, which we will always work to uphold:

The right to be informed about our collection and use of your personal data. This Privacy Policy should tell you everything you need to know, but you can always contact us to find out more or to ask any questions.
The right to access the personal data we hold about you.
The right to have your personal data rectified if any of your personal data held by us is inaccurate or incomplete.
The right to be forgotten is, i.e., the right to ask us to delete or otherwise dispose of your personal data that we have.
The right to restrict (i.e., prevent) the processing of your personal data.
The right to object to us using your personal data for a particular purpose(s).
The right to data portability. This means that, if you have provided personal data to us directly, we are using it with your consent or for the performance of a contract, and that data is processed using automated means, you can ask us for a copy of that personal data to re-use with another service or business in many cases.
For more information about our use of your personal data or exercising your rights as outlined above, please contact us.
Further information about your rights can also be obtained from the national Data Protection Agency.
If you have any cause for complaint about our use of your personal data, you have the right to lodge a complaint with the Data Protection Agency.

What type of information do we collect when you download and use webfarm?

The personal and business information that you enter when you register to Webfarm and throughout the course of using Webfarm. Examples include your name, phone number and images of you and your business.

The transaction information that you record using Webfarm:

Information about how you use Webfarm, such as the frequency and duration of your activities on Webfarm
The communications between you and Savara International Limited about Webfarm.
Information about the devices where you install or access Webfarm, depending on the permissions you’ve granted. Examples include technical attributes of the devices such as the operating system and hardware version, and how you are accessing the Internet
Location information. We may also use GPS technology and other location services to determine your location. You can withdraw your consent at any time by logging out and uninstalling the App from your device

How do we use this information?

Savara international is passionate about helping its customers to access to markets to grow their business and a simple financial record-keeping tool to help them to better manage their business. We use all the information we have to help us to: Provide and improve our services. We will use all the information that we have to ensure that Webfarm and our services are meeting the needs of our users. We use this information to determine whether to provide easy access to our services like marketplace and Job market services. We also use the information to improve the features and usability of the App.  Improve the technology supporting the App to improve its convenience, efficiency, and security. Communicate with you. We use this information to respond when you contact us, and when we communicate with you about our service.  Show targeted advertisements and measure their effectiveness. We use this information to improve our advertising and measure the level of interest that they generate in order to ensure that they are relevant to you.   We use your data for the necessary performance of a contract with you and because you have consented to the use of your personal data, or because it is in our legitimate business interests to use it.

How Long Will You Keep My Personal Data?

We store data until it is no longer necessary to provide our services or until your account is deleted—whichever comes first. This is a case-by-case determination that depends on things like the nature of the data, why it is collected and processed, and relevant legal or operational retention needs in accordance with the law. Your data is only accessed internally on a need to know a basis, and it will only be accessed or processed if necessary.

Who do we share your information with, and why?

We may disclose some or all of the data that we collect from you when you download or use the App to MDAs and Development partners like the World bank and UN. The purpose of this is to easy decision-making and easy allocation of resources.
Your information may be shared with and processed by staff operating inside or outside your jurisdiction who works for us or for one of our suppliers. These staff need access to all the information that we collect about you as they may be engaged in providing you with personalized support. These staff members are contractually obligated to treat your data confidentially and securely in accordance with this Data Privacy Policy.
By using and submitting your data to the App, you agree to this sharing and processing of your data. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.
Besides sharing your data with MDAs and Development partners, staff and suppliers, we do not share information that personally identifies you unless you give us your permission in writing or unless we are under a duty to do so to comply with any legal or regulatory obligation or request. Personal Information is information like your name, business name, phone number, email address that can by itself be used to contact you or identify who you are.
We may work with third parties that pay us to issue advertisements on Webfarm, providing us with revenues that make it possible to offer our services free of charge to our users. In any such case, we shall ensure any such data is transferred securely and following best practice in your jurisdiction. We and our advertising partners want the advertisements on Webfarm to be relevant, interesting and ideally helpful for you or your business. With this in mind, we use the information that we have about you and your business to show you advertisements that meet these goals. We do not share your Personal Information unless you give us permission.  See the definition above for Personal Information.

How Can I Access My Personal Data?

If you want to know what personal data we have about you, you can ask us for details of that personal data and for a copy of it (where any such personal data is held). This is known as a “subject access request.”
All subject access requests should be made in writing and sent to the email or postal addresses.
We do not charge for a subject access request, but if your request is ‘manifestly unfounded or excessive’ (for example, if you make repetitive requests), a fee may be charged to cover our administrative costs in responding.
We will respond to your subject access request within 30 days and, in any case, not more than one month of receiving it. Normally, we aim to provide a complete response, including a copy of your personal data within that time. In some cases, however, particularly if your request is more complex, more time may be required up to a maximum of three months from the date we receive your request. You will be kept fully informed of our progress.

Where do we store your information?

All Savara International Data is stored in a secure Virtual Private Cloud (VPC) within Amazon Web Services. We will only store or transfer your personal data to countries that have adequate data protection standards/laws.
The data that we collect from you may be transferred to and stored outside your jurisdiction. We do this to keep our costs at a minimum while maintaining high-security standards. We will only store or transfer your personal data to countries that have adequate data protection standards/laws.
Unfortunately, the transmission of information via the Internet is not completely secure.
Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to the App, and any transmission is at your own risk. Once we have received your information, we use strict procedures and security features to try to prevent unauthorized access.

How do I manage or delete information from my account?

If you would like to delete your account and all associated information, please contact Savara International LImited by email at Info@savaraint.com or by phone at +256(0)774275069.